When you’re an Aussie caught within the chaos of Rex Airways’ latest collapse, there’s a silver lining because of a beneficiant transfer by Virgin Australia, Qantas, and Jetstar. These airways have stepped as much as assist stranded passengers booked on a Rex cancelled flight by providing free rebooking choices. Right here’s every part that you must know to benefit from this provide and guarantee your journey plans go off with out a hitch.
Background on Rex Airways
Rex Airways, identified for servicing regional and distant communities throughout Australia, has entered voluntary administration. Regardless of their regional flights persevering with as scheduled, all home 737 providers have been grounded. The corporate, which expanded its community to incorporate main metropolis routes akin to Melbourne to Perth and Sydney to Brisbane, has confronted monetary difficulties resulting in this example. Sadly,
Can I get a refund on my Rex cancelled flight?
Rex travellers won’t be receiving a refund from the airline, and as a substitute are inspired to take up one in all hte complimentary flights by rival airways.
What about my Rex Frequent Flyer factors?
Rex frequent flyer factors can be frozen and travellers can be unable to make use of or accrue any factors through the administration interval. The airlne has suggested that within the case that there’s a profitable restructure, enterprise factors might change into accessible sooner or later.
Virgin Australia’s Provide
Virgin Australia is honouring Rex tickets for particular routes, offering a seamless transition for affected passengers. If in case you have a ticket on a cancelled Rex flight, you may rebook freed from cost on the next Virgin Australia routes:
- Melbourne (MEL) – Adelaide (ADL)
- Melbourne (MEL) – Canberra (CBR)
- Melbourne (MEL) – Brisbane (BNE)
- Melbourne (MEL) – Coolangatta, Gold Coast (OOL)
- Melbourne (MEL) – Hobart (HBA)
- Melbourne (MEL) – Sydney (SYD)
- Melbourne (MEL) – Perth (PER)
- Sydney (SYD) – Brisbane (BNE)
- Sydney (SYD) – Coolangatta, Gold Coast (OOL)
- Sydney (SYD) – Adelaide (ADL)
- Brisbane (BNE) – Adelaide (ADL)
- Adelaide (ADL) – Perth (PER)
- Brisbane (BNE) – Cairns (CNS)
Reserving transfers should be accomplished earlier than August 14 in any other case the reserving won’t be honoured and it is going to be void. Passengers are suggested to not go to the airport till they’ve rebooked their flights.
Qantas and Jetstar’s Response
Qantas and its subsidiary Jetstar have additionally prolonged their help to stranded Rex passengers. They’re providing free rebooking on accessible seats to make sure your journey plans aren’t disrupted. This help is essential, significantly for individuals who could also be caught away from residence because of the sudden flight cancellations.
The overlapping routes are:
Tips on how to Rebook Your Flight
When you maintain a ticket for a cancelled Rex flight, right here’s how one can rebook with Virgin Australia, Qantas, or Jetstar:
- Virgin Australia: Passengers should contact the Virgin Australia Visitor Contact Centre on 13 67 89 or go to www.virginaustralia.com to switch and rebook their ticket. Affected clients can be contacted by Rex instantly.
- Qantas and Jetstar: Verify availability and phone Jetstar on Stay Chat or 13 15 38 or Qantas on 13 13 13 customer support for rebooking choices. Guarantee you may have your authentic Rex reserving particulars helpful for a smoother course of.
Suggestions for a Clean Transition
- Act Rapidly: These rebooking provides are time-sensitive. Be sure to contact the airways as quickly as potential to safe your new flight.
- Have Your Particulars Prepared: Maintain your Rex reserving affirmation and any identification paperwork prepared once you name or go to the service desks.
- Verify for Updates: Keep knowledgeable by checking the airways’ official web sites or social media channels for the newest updates and directions.
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