ConverseNow, an AI expertise platform for eating places, has launched its newest digital ordering assistant, powered by OpenAI’s ChatGPT and Google’s Bard. With its voice AI platform, it will probably reply to visitors for drive-thru and telephone ordering, in keeping with a press launch.
“With our platform serving multiple million visitors each month, ConverseNow has the distinctive benefit of possessing domain-specific and up-to-date proprietary information. The entry to this information permits us to constantly increase and enhance these proprietary LLMs [large language models] and ship a fair stronger visitor expertise, thereby creating an upward spiral of steady enchancment,” Rahul Aggarwall, co-founder, COO and chief product officer, ConverseNow, stated within the launch.
The corporate is rolling out the voice AI answer to just about 2,000 places in 46 states.
“That is the way forward for eating places. On this union of hospitality and expertise, we have leveraged generative AI to create the best digital assistant. (S)he acknowledges and fixes issues earlier than they happen, personalizes the visitor expertise, helps retailer employees, and drives order counts to unprecedented ranges,” Vinay Shukla, co-founder and CEO, ConverseNow, stated within the launch.
