Opus, a coaching platform for companies with a deskless workforce, has secured $6.8 million in Sequence A funding spherical led by Stage 2 Capital.
The funding, which comes on the heels of a $2 million spherical lower than a 12 months in the past, will assist Opus confront the frontline employee scarcity by way of the identical AI know-how that almost all of software program firms are leveraging for desk staff. It should additionally speed up Opus’ development together with the growth of the engineering and go-to-market groups, the additional improvement of the SaaS platform and the mixing into new industries, in keeping with Rachael Nemeth, Opus co-founder and CEO.
“Coaching know-how isn’t accessible to nearly all of American staff, however we’re altering that,” she stated within the launch. “In in the present day’s labor market, Opus is an important software for companies with frontline staff. We’re constructing a world the place employers are usually not simply checking a field, they’re getting frontline enterprise intelligence to allow them to make higher selections about their majority workforce. What’s subsequent on this planet of labor is new data, new development and creating area for everybody. We’re thrilled to companion with Stage 2 on our subsequent chapter.”
Companies within the U.S. make use of a complete of 110 million deskless staff and make up comparatively 70% of the general workforce, but they lack entry to know-how to assist them do their jobs higher. There are reportedly 1,200 studying administration methods available on the market, but solely 30% of companies with deskless staff have invested in a single. Over 70% of Opus clients are switching from no software program in any respect reminiscent of Shipley Donuts, & Pizza and Salt & Straw, Nemeth stated.
Gutter Capital, NextView Ventures and Bling Capital additionally participated on this funding spherical.
Nemeth stated Opus was designed to assist companies with a big distributed workforce decrease labor prices and enhance gross sales by providing accessible coaching know-how that may attain 99% of staff. Basic studying administration methods solely attain one in 5 staff attributable to being desktop-based, English-only and burdensome to discipline managers. Opus, nonetheless, automates each a part of the worker coaching lifecycle in a single system and delivers all types of coaching to staff’ telephones by a cell software that’s accessible in additional than 100 languages,
Opus leverages AI by its translation know-how and content material builder, which helps clients convert any content material, reminiscent of a process change, into an interactive lesson 20 instances quicker than legacy options. Consequently, clients are seeing a lower in supervisor admin time by 40% whereas reducing frontline labor prices by 5%-15%, Nemeth stated. Opus translation know-how helps scale back working prices by mechanically translating each course, message and interplay on the platform into over 100 international languages. By leveraging neural networks for automated translations and a proprietary machine studying mannequin which understands the standard of the translations the system produces, Opus achieves 95-99% accuracy.
“The deskless workforce, people who work in eating places, manufacturing, logistics, and services, are the muse of our financial system. It is crucial that the companies who make use of these folks ship efficient coaching that’s accessible and results in higher workplaces,” Mandy Cole, companion of Stage 2 Capital, stated within the launch. “We invested in Opus as a result of the corporate is trailblazing a coaching answer for any enterprise with a frontline workforce – one thing that’s missing within the present market. And, we’re excited to affix their Board of Administrators to assist the group scale and make an affect in in the present day’s working world.”
Launched in 2020, Opus’ clients embody Taim, Kevin Hart’s Hart Home, Simply Salad, Luke’s Lobster, Swingers Golf, Gregorys Espresso, Vanderbilt College and Rhode Island College of Design.
