Restaurant cashiers are an necessary function of any restaurant enterprise. That is the group member handles the money, responds to buyer questions, and will even double as a bunch. Different duties embrace processing card funds, and utilizing a Level of Sale (POS) system for transactions, seating the visitors, resolving buyer complaints after they happen, and sustaining a very good information of the menu. I’ve even labored in a restaurant the place the cashier accepts incoming cellphone calls and inputs supply orders.
In case you are searching for a very good cashier for the restaurant, you should make it possible for your job itemizing attracts the best candidate for the opening. This pattern job description is ideally formatted to submit on job boards and might be shortly custom-made to your individual wants. Let’s check out it.
Hiring a restaurant cashier?
Job Description Abstract
The easiest way to start any job advert is to start out with a abstract of your corporation and what you might be searching for. This may get your preliminary message throughout and permit job hunters to seek out simply what they’re searching for simply.
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An instance of this may run one thing like:
As one of many premier eating places within the downtown space, A la Mer has a fame for wonderful meals and beautiful wines that’s second to none. With a wealthy and diversified menu consisting of the most effective seafood on the planet, we take delight in the truth that all our dishes are cooked to order for our choose clients.
We’re presently sourcing purposes for a brand new cashier, to cowl quite a lot of shifts, each daytime and evenings. We’re searching for somebody that’s accessible to work on weekends. A profitable applicant ought to know how one can professionally handle money and card funds, reply to buyer questions, and run a decent ship on the cashier’s station.
At this stage, solely the fundamental particulars are given, drawing the candidates in to learn extra of the job description. Just like advertising, it’s important that you just draw the candidates to the primary physique of your advert with an attractive introduction.
Customer support continues at checkout.
Main Tasks
That is the part of an candidates principal duties the place they’re making use of for. I like to recommend being up-front and straight ahead right here to draw candidates who’re able to work within the enterprise.
- Should have the ability to function a money register and handles money / bank card transactions.
- Have to be reliable and no legal file.
- Greet and assists clients whereas anticipating their wants.
- Depend, arrange, and steadiness register drawer on the finish of the day. Should have the ability to full cashier slips.
- Complies with money dealing with insurance policies and procedures.
- Should have the ability to take incoming calls and schedule consumer reservations.
- Maintains glorious customer support and constructive angle in the direction of clients, purchasers, co-workers, and so forth.
- Different duties and duties as assigned by supervisor.
- Accountable for wiping down counters, tables and floor areas within the restaurant as wanted.
This isn’t an all-inclusive record of job duties. You may edit these necessities primarily based in your want for a cashier.
Desired Expertise / Function Necessities
Here’s a pattern record “necessities” for a cashier at a restaurant. Take into account that everybody could not have these actual abilities or expertise. You’re hiring for an entry stage function in spite of everything.
- Earlier customer support expertise most popular.
- Earlier money dealing with expertise most popular.
- Fundamental math and counting abilities required.
- Earlier restaurant expertise most popular.
- Candidates with Meals Handler certificates most popular, however not required.
- Reveals good interpersonal and communication abilities, each written and verbal.
- Should have the ability to work independently with restricted supervision.
- Requires occasional lifting, carrying, pushing, pulling of as much as 25 lbs.
- Have to be accessible to work versatile hours together with night and weekends.
- Should have the ability to take course and delegate duties.
Pattern Job Description Template
That can assist you get your job advert off the bottom sooner, and spend much less time occupied with what it’s best to embrace, here’s a pattern template that you may copy and use as a foundation in your personal Restaurant Cashier Job Description.
A La Mer Restaurant – Restaurant Cashier Required
One of many prime Seafood Eating places within the space, A La Mer has a singular tackle serving seafood in new methods, from crabs and lobsters to the best halibut steaks and scrumptious salmon en croute. We consider that the shopper deserves the most effective after they come to us, and we endeavor to supply that service with each fiber of our beings.
We at the moment are searching for a accountable and hard-working particular person to affix our group as our new Restaurant Cashier. The job entails the dealing with of each money and card funds, and consists of visitor greeting, dealing with buyer queries, taking reservations, and different duties as required.
You’ll be anticipated to change into educated and enthusiastic concerning the menu and merchandise and assist different areas of the restaurant as required, corresponding to seating clients, stocking stations, clearing tables, and common post-serving cleanup.
Our workers are our best property, and now we have you lined in return with a number of advantages to assist our workers and their households.
Tasks:
Your duties will embrace, however should not restricted to:
- Function a register and deal with money and bank card transactions
- Greet and help clients whereas anticipating their wants
- Depend, arrange, and steadiness register drawer; full cashier slips
- Adjust to our money dealing with insurance policies and procedures
- Preserve glorious customer support and have a constructive angle in the direction of clients, purchasers, co-workers, and so forth.
- Deal with buyer complaints with dignity, and escalate to the supervisor when crucial
- Different duties and duties as assigned by the supervisor corresponding to: clearing/wiping down counters, tables and floor areas within the restaurant as wanted
Expertise and Expertise:
We’re searching for candidates with the next abilities and expertise, ideally:
- Earlier customer support expertise most popular
- Earlier money dealing with expertise most popular
- Earlier restaurant expertise most popular
- Fundamental math and counting abilities are required
- Candidates with Meals Handler certificates most popular, however not required
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- Reveals good interpersonal and communication abilities, each written and verbal
- Should have the ability to work independently with restricted supervision
- Have to be accessible to work versatile hours together with night and weekends
- Should have the ability to take course and delegate duties
- The place requires occasional lifting, carrying, pushing, pulling of as much as 25 lbs.
Job Kind: Full Time or Half Time (Versatile Schedules accessible)
Schedule:
- 8 hour cut up shifts: 11am-3pm and 7pm-11pm
- 5 working days per week, to be organized
- Will embrace late shifts, some extra time potential
Wage charge: From $11.50 per hour, primarily based on expertise
Supplemental Pay: Suggestions
Advantages:
- Medical, Dental, and Life Insurance coverage
- 401(okay)
- 21 days per 12 months Paid Time Off after 90 days
- Restaurant and affiliate reductions
- Versatile Work Schedules
- Full equal share of all suggestions and gratuities
In case you suppose you have got what it takes to change into a valued member of our rising household, we might love to listen to from you. Please drop in and see us or ship your resume with protecting letter to:
[Insert Contact Details]
* This job description is meant to explain the final necessities for the efficiency of this job. It isn’t an entire assertion of duties, duties or necessities. Different duties not listed right here could also be assigned by administration.
Inquiries to Ask Throughout an Interview for Restaurant Cashier
Interview questions for a restaurant cashier.
Listed here are some related interview questions to contemplate when interviewing for the place of restaurant cashier.
- What Does Wonderful Buyer Service Imply to You?
- Inform Me A few Time You Delivered Wonderful Service.
- Do you have got expertise taking phone orders?
- In your opinion, how can a cashier present glorious customer support?
- Do You Choose Working Alone or as a A part of a Group?
- In a assist capability, what work do restaurant cashiers carry out?
- How comfy do you are feeling receiving cash and counting again change as a cashier?
- Why do you consider you is usually a good cashier?
- If a buyer accused you of dangerous customer support, what would you do?
- Are you comfy giving change to clients?
- Inform me a few time you dealt with a tough buyer scenario?
- What would you do if a buyer mentioned they’d a nasty expertise at our restaurant?
Common Wage and Job Statistics for Restaurant Cashiers
What’s the common wage of a restaurant cashier?
Whereas there’s a excessive propensity for suggestions within the restaurant business, the wage continues to be an important a part of the job description for the cashier’s place. Beneath are a number of the statistics and wage particulars to bear in mind when posting a job advert for a brand new cashier.
- Usually, the usual Restaurant Cashier job entails the next, although there are sometimes different duties included relying on the restaurant:
- Greet clients and present them to a desk
- Settle for funds from clients and provides change and receipts
- Reply clients’ questions and supply details about the menu
- Depend the cash of their register firstly and finish of every shift
- On common, a Restaurant Cashier in the US can earn round $23,427 per 12 months, primarily based on a mean hourly charge of round $11.22 per hour. As you’ll be able to see this can be a wage for a scholar or part-time worker.
- The typical age of a restaurant cashier is round 33 years outdated
- There have been some 17,934 restaurant cashiers working throughout the nation in 2020. This quantity ought to improve because the world reopens.
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- An estimated 67.3% of restaurant cashiers are ladies, whereas solely 27% are male.
- Sometimes, the entry-level restaurant cashier positions require solely high-school diplomas or their equal
- Round 42% of restaurant cashiers will keep within the job for lower than a 12 months with solely 10% staying in the identical job for greater than 2 years
- Cashier schedules can range, relying on the restaurant with some working cut up shifts and most working weekends when probably the most visitors involves a restaurant.
- Restaurant cashiers usually tend to be half time than full time. Many of those workers are additionally college students or mother and father with different duties.
The cashier is the face of a restaurant. Candidates who wish to fill this function needs to be attentive to buyer wants, responsive, likable, and reliable. A capability to suppose in your toes and a heat smile can be useful. These are the intangibles of a restaurant cashier.
